Note: If instead, you try to use Add Sender to Safe Senders List for an internal address in step 2, you will receive the following error message. If I try to delete a junk folder, it re-creates itself, and I cannot get rid of it. I also have a deleted folder under another subdirectory, and some of the deleted stuff goes there, too. I have a trash folder, a Junk folder, and a Junk E-mail folder.
The workarounds available for Outlook 2007 users connecting to Exchange 2013 are to:Īdd the full email address of the sender to the Safe Senders list, using the following steps:įrom the Actions menu, select Junk E-mail. In Outlook 2013, extra Junk folders were created somehow, and I cannot delete them. Alternatively, after selecting, right-click on the emails, go to junk and then click Not Junk. Then go to the Home tab, click Junk and select Not Junk from the dropdown menu. Select the email which you want to mark as Not Junk. To do this: Get into the Junk E-mail folder. Outlook 2007 will be unable to honor the SCL -1 from Exchange. It will then add the email sender address to the trusted sender list. If connecting to Microsoft Exchange 2013 / Office 365Ĭonnections to Microsoft Exchange 2013 use Anonymous Authentication, which does not support encryption, and the Encrypt data between Microsoft Outlook and Microsoft Exchange check box will be unchecked and disabled. In the Microsoft Exchange Server dialog box, click the Security tab.Ĭheck the Encrypt data between Microsoft Outlook and Microsoft Exchange check box as shown in the figure below, and then click OK. In the dialog box that contains your mailbox server and user name, click More Settings. Select the Microsoft Exchange Server account, and then click Change. Select your profile, and then click Properties. To work around this problem, enable RPC encryption between Outlook and Exchange. If over time you find that your emails keep going into multiple recipients’ junk folders, there are some things that could be done to reduce the likelihood of it happening. If connecting to Microsoft Exchange 2010 and earlier Thus, it affects whether you receive it in your junk folder or inbox, not how your emails are received by someone else. The resolution to this issue depends on the version of Microsoft Exchange to which you are connecting. You are connecting to Microsoft Exchange 2013 or Office 365.
This may occur when one of the following conditions is true:Įncryption between Outlook and Exchange Server (2010, 2007 or 2003) is disabled by a setting in the Outlook profile. You can create rules to prevent important messages from going to the Junk folder. I already have 'No Automatic Filtering', but things are still ending up in my junk folder. Create a rule to overwrite the Junk filter. Im using Outlook 2007 and Im trying to get the junk folder for my email at work completely disabled. This problem occurs because Outlook 2007 cannot verify that the message was delivered through a secure connection.Therefore, Outlook ignores the SCL value of -1 and treats the message as if it had an SCL value of 0 (zero). Outlook won’t send emails from a contact to the junk folder.
This problem occurs even if the messages are stamped as having a Spam Confidence Level (SCL) value of -1 in Microsoft Exchange Server. Some email messages that you receive from internal senders are unexpectedly moved to the Junk E-mail folder in Microsoft Outlook 2007.